Feel Sufficiently Rewarded By His Company In The Economic Labor Human Aspect Etc Or He . May Not Feel The Necessary Motivation Either By Carrying Out A Repetitive Or Tedious Activity . Or He May Not Have The Capacity To Progress Within The Company Itself He May . See His Expectations And Choose To Silently Abandon His Activity . Faced With This Situation The Company Has The Need To Activate Its Own Culture Based . On The Motivation And Growth Of Its Employees And To Achieve This It Is Very .
Important That It Encourages Communication band data With Them So That Their Opinions Can Be Known At . All Times And The Workers Feel Listened To Fundamentally Because The First Step To Correct . Errors Or Deficiencies Is To Admit The Importance Of Silent Abandonment For Call And Contact . Centers Activities Related To Customer Service Usually Have Higher Employee Turnover Rates Therefore If Silent . Abandonment Occurs It Can Become An Added Problem And A Danger Tothe Proper Functioning Of . The Work Groups Of Call Centers And Contact Centers Especially If You Take Into Account .
That The Average Cost Of Replacing An Employee Is Equivalent To Between And Months Of . Their Salary In Addition In This Space We Have Previously Explained Not Only The Importance . Of Generating A Good Climate So That The Work Team Achieves Better Results But Also . That The Employees Themselves Are Sufficiently Satisfied In Their Position To Transfer Their Positivity To . The Language They Use With Their Clients The Moral Is That Call And Contact Centers . Cannot Allow Themselves To Have Apathetic And Unmotivated Employees In Their Ranks Because Their Poor .