There is nothing more pleasant for regular customers than the benefits of your restaurant, not only in the quality of delicious food. When you offer customers discounts from your partners , interest in you and the partner's company grows. Mutual promotion is one of the simple and effective PR methods. Offer businesses that are close to you to exchange promotional codes for discounts - for example, for an order of 1000₽, give the client -15% on the purchase of food in VkusVill or sports stores, etc.
In addition to discounts, create activities andsouth korea phone number library events . Create a two-part promotion that benefits both stores and gives customers a fantastic experience. Most Valentine's Day marketing ideas revolve around dining out and flowers. Contact a local flower shop to get a discount for customers on Valentine's Day. They will buy flowers from that shop and come to your restaurant for dinner. Both businesses will see an increase in sales during the season. Don't get too tied to holidays - create promotions for no reason and you will soon receive positive feedback from customers. Browse local establishments, attend networking events and find ways to help each other succeed.
4. Reward loyalty
Using modern technologies for loyalty programs increases the frequency of purchases by 20%, the average bill by 23% and registration in the loyalty program itself increases by 80%. 79% of consumers agree that technologies help improve the quality of service in a restaurant
With Passteam, you can start by collecting your customer base through an online data collection form. The Passteam online form allows your customers to register for the loyalty program. With the form, you will receive customer contacts and legal consent for communication. After filling out, customers will receive a virtual loyalty card. With Passteam, you can fully customize the appearance and fields of the form. You will have access to statistics on the sources of traffic for the form. EASY SIGN UP technology allows you to adapt the form to any device automatically, which increases conversions by 40%.
Passteam online questionnaire for data collection
Place the questionnaire on table tents, stickers on tables and on social networks and collect as much data as possible from your customers. After that, issue Apple Wallet and Google Pay loyalty cards to customers . With the help of cards, you will be able to create a better customer experience and remind them about yourself more often.
At Napoli Coffee, 85% of guests installed loyalty cards on their phones, the average bill increased by 17% . ROI of implementing Passteam is 1897%.
Before sending SMS or push notifications, use segmentation and send personalized offers to specific groups of customers. Passteam has built-in automatic RFM analysis, but you can also create the desired segment using specified filters. For example, send a push notification to those who have more than 800 points in their account, they have been with you for the last two weeks.
11,851 customers installed Ivan Rakovar network cards on their smartphones. Customers with virtual cards began to visit the network's establishments 40% more often than customers without virtual cards.
Reward customers with points for their visits, give them an item for an order for a review, and give them a discount on an order for each friend they refer. These are just some of the ideas for loyalty programs. It is important that the loyalty program is profitable for the business and attractive to the customer. Loyalty programs take time to create, and there are many other obstacles, but the rewards are worth the effort.