Digital tourism is much more than just a booking

[nurmohammadkhan]

Having established that digital tourism is indeed an important part of this business, one very important thing must be clarified.

When talking about digital tourism, we must not make the huge mistake of believing that the digital component plays a role only in the booking and payment phase of a trip , accommodation or means of transport. On the contrary, digital transformation manifests itself throughout all phases of the journey, following step by step the path that the tourist takes in his customer experience.

The Internet, in fact, is now an essential component of the experience that every tourist armenia phone data makes when he decides to leave. Research, booking, purchasing, reviewing, publishing: at least one of these actions, in fact, is carried out online by any tourist during his vacation period. If you think about it, you immediately realize how pervasive and influential the digital component can be with respect to all these activities.

An example above all is offered to us by TripAdvisor . For some time now, the most famous restaurant and hotel review platform in the world has become a stable point of reference for travellers: when you visit a new city, one of the first things you do to decide where to eat is to search on TripAdvisor and read the reviews of other tourists.