Conversion rate: Determines how many vietnam phone number sample potential customers (leads) have been converted into actual customers. It helps evaluate the effectiveness of sales activities.
Sales cycle length: Measures the time elapsed from the first customer contact to the completion of the transaction. Longer cycles may require process optimization.
Sales value: Average value of a single transaction or customer. Allows you to assess whether tools and strategies contribute to sales value.
Customer churn rate: The number of customers who have abandoned services or products. A high rate may indicate problems with customer service.
Profit ratio: Measures profitability, sales and profits generated by individual customers or segments.
Customer Activity Rate: Monitors how often customers use your products or services. It can help identify customers who need further engagement.
Customer retention rate: Helps you assess how many customers remain loyal over the long term.
Customer Satisfaction Index: Surveying customers helps you measure their level of satisfaction, which is key to building long-lasting relationships.
Sales team performance indicators: For example, the number of sales per employee, conversions or customer contact time.
Monitoring these parameters will allow for a better understanding of the effectiveness of tools and strategies, which will allow for optimizing the sales process and obtaining better commercial results.