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Here’s how to retrieve the details using the twilio cli: bash copy the code twilio api:core:calls:events:list --call-sid -o json with this api, you can retrieve requests, responses, and associated parameters and transfer them directly into your internal systems to provide agents with information about the questions the caller asked before they were connected.

You can also use the data to enrich your 11-digit phone number format philippines customer profiles in a customer data platform like segment . Robot rock daft punk playing bass and drums in the music the likes of mckinsey and forbes have already spoken out about how generative ai technologies like chatgpt can be used to solve business problems.



Now that you have three bots working for you , what do you do with an integration like this? How about a support agent for frontline it workstations? Have chatgpt do google searches so your expensive it department doesn’t have to. If your caller and chatgpt can’t do it, connect the call to your agents. Are your healthcare specialists having long wait times? Instead of playing jazz to your callers, give them the wisdom of chatgpt to solve common, non-critical issues while they wait.