VoIP, Virtual Number and Customer Service
Posted: Sun Dec 22, 2024 9:38 am
VoIP, voice over IP protocol, transforms voice into data and transmits it over the internet. VoIP technology, with the inclusion of a virtual PABX, makes it possible to save all company files automatically, including voice files, as it works in the cloud. The PABX system offers a high-quality telephone exchange with features for greater control over communication.
Cloud VoIP is the solution for internal communication in companies, as it has features such as full monitoring with call recording, even possible from a remote extension, self-service or personalized URA (audible response unit), call control and business management tools.
A virtual number does not need to be linked to a conventional taiwan phone numbers number, which allows, for example, low DDD and IDD call rates, both for customers and companies, since the company can hire a virtual number with the desired area code from anywhere. Even a company located in Rio de Janeiro can use a number with the area code of São Paulo or any other state.
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It is possible to link a virtual business number from cloud telephony to WhatsApp Business. The company needs an active VoIP number on any device with internet access that has the ability to download the WhatsApp Business app. After downloading, a simple registration with the company's data is required, and WhatsApp verifies the information and certifies it, to provide greater security to customers.
With broadband internet access, it is possible to use cloud VoIP technology for low-cost long-distance calls, make calls between extensions, including between states, for free, and have all statistical and customer information accessible from anywhere. Together with the business version of WhatsApp, it offers the possibility of lossless and excellent customer service.
Ligue.me has a high-availability cloud platform, with the possibility of contracting from one to a thousand extensions, customizable VoIP plans according to your company's needs, with the possibility of five to unlimited simultaneous calls and no abusive charges for long distance or cell phone numbers. Talk to one of our representatives . We will answer all your questions and are ready to help you choose the best telephone plan for your company.
Cloud VoIP is the solution for internal communication in companies, as it has features such as full monitoring with call recording, even possible from a remote extension, self-service or personalized URA (audible response unit), call control and business management tools.
A virtual number does not need to be linked to a conventional taiwan phone numbers number, which allows, for example, low DDD and IDD call rates, both for customers and companies, since the company can hire a virtual number with the desired area code from anywhere. Even a company located in Rio de Janeiro can use a number with the area code of São Paulo or any other state.
"It is possible to link a virtual business number from cloud telephony to WhatsApp Business. The company needs an active VoIP number on any device with internet access that has the ability to download the WhatsApp Business app. After downloading, a simple registration with the company's data is required, and WhatsApp verifies the information and certifies it, to provide greater security to customers.
With broadband internet access, it is possible to use cloud VoIP technology for low-cost long-distance calls, make calls between extensions, including between states, for free, and have all statistical and customer information accessible from anywhere. Together with the business version of WhatsApp, it offers the possibility of lossless and excellent customer service.
Ligue.me has a high-availability cloud platform, with the possibility of contracting from one to a thousand extensions, customizable VoIP plans according to your company's needs, with the possibility of five to unlimited simultaneous calls and no abusive charges for long distance or cell phone numbers. Talk to one of our representatives . We will answer all your questions and are ready to help you choose the best telephone plan for your company.