Incoming Calls During The Diversion Of These To The Appropriate Operator To Avoid This The . Warm Transfer System Allows You To Create Predefined Routes For Each Contact So That By . Pressing A Button You Can Directly Reach The Person Sought In Addition It Has An . Interesting Added Function And That Is That It Allows You To Transmit Information To The . Recipient Of The Call Before Transferring It So That They Can Know Important Details Of . During The Call In The Process Of Executing The .
Calls The Following Functions Are Important Automated bc data brazil Response The Assistance Of An Interactive Voice That . Can Answer The Call Is Of Great Help To Avoid The Loss Of Calls It . Allows You To Automate The Reception Of Calls And Through The Use Of Artificial Intelligence . Use Robotic Voices That Interact With The Interlocutor On The Other End Of The Telephone . Line Call Whispering A Function Of Great Help For The Training Of Teleoperators Is Call . Whispering Which Offers The Possibility Of A Third Person Listening To The Call And Communicating .
With The Teleoperator Without Having To Answer The Call Interrupt The Call Without The Client . Or Potential Client Hearing It Record Calls This Is An Increasingly Common Function Useful For . Training Tasks Improving Customer Service And Guaranteeing Data Protection It Is Important That The Recording . Can Be Paused If The Interlocutor Rejects It To Guarantee Their Right To Data Protection . Integration With A Crm Currently We Could Say Without Fear Thatit Is Certainly Essential That . All Companies Recognise The Advantages Of Having A Crm For Managing Their Clients And Of .