According to the latest PYMNTS consumer research :
Posted: Mon Jan 06, 2025 5:13 am
On the other hand, the digital invoicing market is already a reality in strong expansion: Markets and markets predicts that it will exceed 180 billion dollars in value by 2026 , with a growth rate of 15.4%. The reason for this strong growth is that, as the advantages of using a digital invoicing system become clear, millions of companies choose to abandon the traditional approach based on paper and offline interactions.
The importance of frictionless billing processes
In the historical period we are living in, consumers often find themselves greece whatsapp resource having to make difficult decisions regarding spending limits and available budget: which bills to pay first? And which ones to leave temporarily pending? If the main differentiating factor is the perceived essentiality of the service to be paid for - think for example of the importance attributed to utilities in people's daily lives - another factor significantly influences people's decisions: the friction in the process of paying bills .
72% of consumers name the essentiality of the service as the main reason for prioritizing one bill over another;
14% identify ease of payment as a key factor in their decision-making process. This percentage increases by almost 10 points for Millennials (23% of them prioritize invoicing with the least friction).
PYMNTS data shows how streamlined invoicing processes and ease of making payments significantly impact when it comes to prioritizing one invoice over another.
The importance of frictionless billing processes
In the historical period we are living in, consumers often find themselves greece whatsapp resource having to make difficult decisions regarding spending limits and available budget: which bills to pay first? And which ones to leave temporarily pending? If the main differentiating factor is the perceived essentiality of the service to be paid for - think for example of the importance attributed to utilities in people's daily lives - another factor significantly influences people's decisions: the friction in the process of paying bills .
72% of consumers name the essentiality of the service as the main reason for prioritizing one bill over another;
14% identify ease of payment as a key factor in their decision-making process. This percentage increases by almost 10 points for Millennials (23% of them prioritize invoicing with the least friction).
PYMNTS data shows how streamlined invoicing processes and ease of making payments significantly impact when it comes to prioritizing one invoice over another.