Business InformationBusiness Profile

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WhatsApp Business API can support one number, multiple people, and integrate all conversations in one interface. In addition to allowing you to use it on a desktop computer, Omnichat also has a self-developed APP that allows you to clearly understand the progress of each team member no matter where you are.

WhatsApp Business API can apply for different Message Templates for use. By customizing commonly used layouts and using graphics and text for more diverse communication, the brand image can be made more professional, while at the same time improving customer message experience and increasing click-through rates.

WhatsApp Business API possesses the basic functions of WhatsApp Business, allowing enterprises to have a more professional appearance on the front line of customer relations.

Business Information Business Profile: includes company belgium email list name, business type, brand description, business hours, company email, website (up to 2)
Automatically reply to Automated Messages: Away Messages and Greeting Messages
Quick RepliesQuick Replies
Product catalog Catalog: includes pictures, prices, descriptions, links
Labels: You can label the entire conversation or specific messages. A basic WhatsApp Business account can use up to 20 labels.
WhatsApp Business feature settings:

Operating hoursOperating hours
Away Messages
Greeting Messages
Saved RepliesQuick Replies
Product CatalogCatalog
Labels
Broadcast List
StatisticsStatistics
Disadvantages of WhatsApp Business
For medium and large enterprises, a WhatsApp Business business account is not enough. Why?