Pipedrive offers 24/7 support in English, Portuguese, German, French, and Spanish, Monday through Friday. Communication can be done via email or in-session chat, or by phone if you have the Enterprise plan.
It is very important to consider the type of technical assistance when choosing the best CRM for e-commerce: having help to solve any problem will make the job easier and more effective.
HubSpot offers support for each plan. With the Starter plan, for example, you can communicate via email; with the Pro and Enterprise plans, you can also call by phone. The platform also offers support materials and a community chat space between users.
Pipedrive vs HubSpot: Pricing Benefits
HubSpot offers a free version that does not have all the tools nepal whatsapp number database enabled, but it is a good option to integrate the system into a small or medium-sized company.
In addition, it offers a free trial. The drawback that users often complain about is the monetary jump between the basic plan and the most complete one. However, this is because, in addition to the functions of a CRM software, it adds others that integrate data with Inbound Marketing actions.
The Starter plan costs USD 45 per month and adds sales organization features, such as Pipeline, and automation. The Pro plan costs USD 375 and is geared toward internal administration and customization of scope using complex tools.
Then, the Enterprise plan, which is the most complete, costs USD 1,200 per month. By incorporating advanced roles, it expands internal management, administers actions on a large scale and allows for more specific customization of the structuring.
Pipedrive doesn't have a free plan, but it does allow you to try out all of its offers for free, except for the corporate one. Its prices are certainly affordable, and for an extra fee, you can add the LeadBooster add-on to get more leads.
The Essential plan costs USD 12.50 per month and allows for process management and sales action planning. The next plan costs USD 24.90 per user per month and also includes task monitoring.
The Professional plan has the advantage of incorporating management and internal communication tools for a cost of USD 49.90 per month. The Corporate plan is designed for companies with greater activity, as it allows for personalized management with assistance.