Relying on a lot of manual work
Posted: Sun Jan 19, 2025 9:52 am
Table of contents:
The painful period of digital transformation: Customers’ consumption habits change and they face three major post-epidemic problems
Pain point 1: Consumer dialogue channels are too fragmented, and multi-channel messages are confusing and difficult to manage.
Solution 1: Omnichat's one-stop customer service platform integrates all dialogue channels, plus rich robot automatic customer service scripts, to greatly reduce labor costs and burdens.
Pain point 2: The customer profile is unclear, and it is unclear which customer groups have what needs.
Solution 2: Use the automatic labeling function to manage customer sources and record customer details during the dialogue between customers and brands.
Pain point 3: to screen high-value customers, which is relatively costly and inefficient.
Solution 3: Design an automated LINE marketing journey greece email list script to record every node and behavior of customers, and use marketing automation to turn traffic into retention
Xinfei International is Taiwan's leading study abroad agency center specializing in study tours to the Philippines. Recently, it has expanded its territory to European high school exchanges, European university applications, European language schools, and winter and summer study tour groups from various countries. We hope to help everyone take off on the road to their dream of learning English well. , to enhance Taiwan’s overall English competitiveness.
Due to the epidemic, overseas routes have been affected for a long time, which has forced the actual study abroad business to be suspended. Therefore, Xinfei has reorganized the brand layout, from store adjustment, operating online courses to digital transformation of the business body, to survive COVID-19 steadily. -19 challenge. Then, after the epidemic, we continued to expand with the momentum accumulated online, and delivered outstanding results in terms of revenue performance after the epidemic.
The painful period of digital transformation: Customers’ consumption habits change and they face three major post-epidemic problems
Pain point 1: Consumer dialogue channels are too fragmented, and multi-channel messages are confusing and difficult to manage.
Solution 1: Omnichat's one-stop customer service platform integrates all dialogue channels, plus rich robot automatic customer service scripts, to greatly reduce labor costs and burdens.
Pain point 2: The customer profile is unclear, and it is unclear which customer groups have what needs.
Solution 2: Use the automatic labeling function to manage customer sources and record customer details during the dialogue between customers and brands.
Pain point 3: to screen high-value customers, which is relatively costly and inefficient.
Solution 3: Design an automated LINE marketing journey greece email list script to record every node and behavior of customers, and use marketing automation to turn traffic into retention
Xinfei International is Taiwan's leading study abroad agency center specializing in study tours to the Philippines. Recently, it has expanded its territory to European high school exchanges, European university applications, European language schools, and winter and summer study tour groups from various countries. We hope to help everyone take off on the road to their dream of learning English well. , to enhance Taiwan’s overall English competitiveness.
Due to the epidemic, overseas routes have been affected for a long time, which has forced the actual study abroad business to be suspended. Therefore, Xinfei has reorganized the brand layout, from store adjustment, operating online courses to digital transformation of the business body, to survive COVID-19 steadily. -19 challenge. Then, after the epidemic, we continued to expand with the momentum accumulated online, and delivered outstanding results in terms of revenue performance after the epidemic.