Usability is extremely relevant when considering investing in an automated marketing tool. In the case of HubSpot and RD Station , we can say that there is no significant differentiation in that regard.
On the one hand, the RD Station interface is intuitive and easy to use and understand: it has different functions that simplify the configuration of the different processes.
The RD interface
The dragging of the different elements and components of the diffusion pieces is one of the most outstanding design advantages.
On the other hand, HubSpot also has an easy-to uae whatsapp number database -understand format, which makes it easy to use without requiring in-depth knowledge of design when generating content. In this way, with minimal training, it can be used without too many problems; and, in case of having complications, technical support can be consulted.
Hubspot vs RD Station: Customer Service
As for technical support for users, both platforms in question have a help service, although there are some differences between them.
HubSpot offers 24/7 customer support in Spanish. It also offers downloadable user guides and certified courses with professional recognition.
One drawback that Spanish-speaking users point out is that, despite the fact that the service is provided in their own language, most of the training content is in English.
RD Station also has a customer service center for questions about the platform's operation ; however, the disadvantage is that it does not have a very fast response time. It also has training material such as tutorials, user guides, e-books, videos and articles.
When working with marketing automation software, it is essential to have effective technical support to optimize its use.