"With the online customer service on the website, the overall number of inquiries has increased." The Footer team said that after using the Omnichat system, the website has an online customer service channel that can send messages directly without jumping, making it simpler and more intuitive for customers. Make more people feel comfortable asking questions.
Every inquiry is a good opportunity to close a deal
Real-time customer service allows customers to have the experience of being cared for, while increasing unit price per customer and maintaining customer loyalty. Easy to install and simple to operate, try it today!
Online consultation
Omnichat's online customer service system is easy to new zealand email list use and has complete functions, allowing customer service staff to process messages more efficiently and create results:
Track the page where customers ask questions and the page they are currently on, allowing customer service staff to quickly understand the customer's status
You can upload product catalogs and directly select products to recommend to customers from the Omnichat backend, allowing customers to receive product pictures, including pictures, product names, prices, and purchase buttons.
Can integrate other communication channels and handle cross-channel messages in one stop
Can match customers’ identities on other social media software to further understand consumers
Provide exclusive APP to provide uninterrupted instant customer service
The Footer team said: "The customer service team has high requirements for the ease of use of the system interface, and Omnichat has satisfied them!"
Use Omnichat for free for 14 days
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